We value your privacy. Therefore, we treat your personal data in accordance with the statutory data protection regulations at all times. Below we would like to inform you about the processing of personal data.
Here you find the information regarding the way we protect your data. In addition to the general Privacy Statement, there are further specific privacy policies.
(You are here) Privacy Statement for general privacy information
Here you can find out the way we generally handle your personal data. In addition to our contact details and the ones of our data protection officer, you can find here the information regarding your rights.
Privacy Policy for our Social Media Pages
If you want to read more about the handling and processing of personal data in the context of using social media platforms, please click here.
Privacy Policy for Online Ordering on Online Marketplaces
When you purchase our products on online marketplaces, you can find here more information concerning the processing of your data.
Data protection information for tesa PRO
Here you can find information about how we process your data in the case you have a customer account at tesa PRO.
Privacy Policy Marketing
Read here how we use your data as part of our marketing, e.g. for newsletters, customer surveys or market research.
For information on the third-party cookies and tools used on tesa.com, please read our cookie settings. Here you can also revoke or change your consent to cookies and tools at any time
The controller with respect to the service on this website is
[AS LEGAL ENTITY YOU ARE THE LOCAL CONTROLLER WITHIN THE MEANING OF ART. 4 GDPR]
[SELECT YOUR LOCAL AFFILIATE IN THE NEXT MODULE]
In addition, other companies of the tesa Group [see overview tesa Group] may also be responsible on the basis of the tesa Group's internal data protection rules.
Global Headquarters - tesa SE
Hugo-Kirchberg-Straße 1Phone: +49 40 888 99 0
Email: presse@tesa.com
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. In this case, the data marked as mandatory is required in order to be able to assign and answer the request. Further information may be provided voluntarily.
The processing of your data for the purpose of contacting us is generally based on your voluntarily given consent and/or our legitimate interest in responding to your inquiry.
If you contact us by phone (e.g., through customer service), your call may be recorded with your prior consent. These recordings will be promptly deleted once they are no longer needed to handle your request. You also have the right to withdraw your consent at any time. For details on your right of withdrawal, please see "Rights of Data Subjects" below.
The processing of your personal data may arise on the one hand due to the implementation of pre-contractual measures that precede a contractually regulated business relationship or on the other hand in the fulfillment of obligations arising from a concluded contract with you. This may include, for example, the processing of purchase orders, deliveries or payments, or the preparation and response to quotation requests from individuals, to determine the establishment or terms of a contractual relationship.
In addition, tesa is subject to various legal obligations that may require the processing of your personal data. These legal obligations may arise, for example, from tax law, commercial law, foreign trade law, or sanctions law.
In addition, it may be necessary for the processing of your personal data to protect legitimate interests. The legitimate interests are the conclusion or implementation of contracts and other business relationships with our business partners, suppliers or interested parties for whom you may be acting as a representative or as an employee. Furthermore, legitimate interests are internal administrative purposes ( e.g., for accounting) or to ensure IT security and operation, as well as to conduct compliance investigations, to ensure building and facility security or to assert, exercise or defend legal claims.
In the context of our business relationship, you must provide those personal data that are necessary for the establishment, implementation and termination of a business relationship and for the fulfillment of the associated obligations, which we are required by law to collect or are entitled to collect on the basis of legitimate interests. Without this data, we will generally not be able to contact you and/or enter into a business relationship with you. If you have provided us with data voluntarily, we will indicate this accordingly when collecting the data.
To collaborate with business partners, we use various collaboration tools such as Microsoft 365 (e.g., Microsoft Teams, SharePoint, and OneDrive). If you provide your personal data, such as your name, email address, meeting metadata (e.g., date, duration), as well as any audio, video, or chat content, the aforementioned rules for the processing of your data apply equally.
In our company, automated processes, including artificial intelligence (AI) technologies, are used in various areas. These systems support, for example, product development, information analysis, the optimization of internal processes, and the enhancement of efficiency in interactions with customers and business partners. If, in individual cases, consent or specific labeling is required for such processing beyond the already mentioned data protection bases, this will be carried out in accordance with applicable legal requirements.
Your personal data will always be treated confidentially by us and will only be transmitted to the following recipients:
In some cases, it may be necessary for us to pass on your personal data to other global companies within our group for the above-mentioned purposes. We pass on the data collected as part of the contact form to the company responsible for processing your inquiry. Your personal data may therefore also be processed in countries outside the EU/EEA, insofar as this is necessary to respond.
To support the delivery of our services and the conduct of our business activities, we engage various service providers. These service providers assist us in particular in the following areas:
Our service providers are carefully selected, are strictly bound by our instructions, and are contractually obligated to comply with data protection requirements.
In the context of certain business relationships and collaborations, personal data may also be shared with selected business partners, for example for the purpose of:
We may transfer your personal data to third countries outside the European Economic Area as necessary. If we transfer personal data to recipients outside the European Economic Area (EEA), the transfer will only take place if the third country has been confirmed by the EU Commission as having an adequate level of data protection, if an adequate level of data protection has been agreed with the data recipient (for example, on the basis of existing adequacy decisions or by means of EU standard contractual clauses), or if you have given us your consent to do so in accordance with the requirements of Article 49 of the GDPR.
This site uses cookies and other technologies like third-party tools. Cookies are text files or information that are stored on your computer and that allow for an analysis of website use and automatically recognize you on your next visit. You can prevent the installation of cookies by setting your browser accordingly. This may lead to you not being able to use all services to their full extent. To learn more about the utilization of cookies on our website, please have a look at our cookie settings.
If you wish to change the settings you have made in our Cookie Switch, you can do so in the
Each time you access the website, logs are created temporary and processed for statistical purposes and to improve the quality of our website. These data logs consist the following data:
The named data logs are only processed anonymously.
In addition, we store the full IP address transmitted by your web browser device for a strictly specific purpose for a period of seven days, in the legitimate interest of being able to detect, limit and eliminate attacks on our websites. After this period, we delete or anonymize the IP address.
Your data is stored by us for as long as is necessary for the above purpose or to comply with a legal retention period (e.g. retention obligations under tax and commercial law) and tesa has no legitimate interest anymore to store your data.
When processing your personal data, the applicable data protection laws grants you certain rights as a data subject:
Right of access
You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information specified by law.
Right to rectification You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete data.
Right to erasure
You have the right to request the erasure of your personal data without undue delay, where one of the legally specified grounds applies.
Right to restriction of processing
You have the right to request the restriction of processing if one of the conditions specified by law applies, e.g. if you have objected to the processing, for the duration of the review by the controller.
Right to data portability
In certain cases, specified by law, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.
Right of withdrawal
If the processing of data is based on your consent, you are entitled to revoke your consent to the use of your personal data at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected.
Right of objection
If data is collected on the basis of legitimate interests) or on the basis of data processing to safeguard public interest or in the exercise of official authority you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
Right to lodge a complaint with a supervisory authority (You have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint may be asserted before a supervisory authority in the Member State of your habitual residence, your place of work or the place of the alleged infringement.
We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as when introducing new services. Your next visit will be subject to the new Privacy Policy.
If you have any questions regarding the processing of your personal data, you can contact our Data Protection Officer directly, who will be available with his team even in the case of requests for information, applications data subject rights or complaints.
External Data Protection Officer
[CONTACT DETAILS OF YOUR DPO]
Jennifer Jähn-Nguyen
Sechslingspforte 2
22087 Hamburg, Germany
dataprotection@tesa.com