Business consultant SAP - Business Expert

Business Expert for Customer Service in global SAP S/4HANA  roll-out program 

Join us to build up tesa's global business processes based on a state of the art ERP system landscape and become part of our global roll-out team!

You will act as expert for the business- and process area customer service covered by SAP S/4HANA SD module in our SAP roll-out projects. You will be part of our international team and will directly contribute to the successes of our roll-out projects and therefore really make the difference.

Jorg Sohn, Global Program Manager: ”You will join our team with a strong team spirit which is based on the 3 pillars: trust, mutual respect and communication on eye level. Open feedback culture and bringing different perspectives together are crucial  elements of our collaboration. I am very much looking forward to welcome you in the project team and to join us on this exciting journey to build the new digital backbone of our company .”

To know tesa a little bit better: in 2021 tesa received the TOP 100 Award 2021, which recognizes especially innovative medium-sized companies. For this award, tesa proved its innovative strength in a scientific selection process, where the company scored particularly well in the categories "Innovation-promoting top management" and "Innovative processes and organization".

• Act as business expert for tesa’s customer service and distribution processes in roll-out projects managed by the global “SAP S4/HANA roll-out program”.
• Execute assigned project work packages such as:
  • creation of business specifications for the corresponding business requirements in alignment with IT experts
  • data migration execution and test case definition
  • development of training material and execution of trainings for regional and local key users
• Guide and support the local project team members in delivering the assigned work packages such as: 
  • validation of solution design
  • data cleansing
  • testing
• Conduct fit-to-template workshops and collect requirements together with IT Consultant

• Business Degree Bachelor / Master or comparable proven practice expertise
• 3+ years of relevant professional work experience in customer service / business operations environment, ideally combined with working experience in international ERP- roll-outs.
• Take ownership and accountability 
• Willingness and ability to develop specific system- and process know how of SAP SD module  in tesa Customer service process area quickly -  therefore profound knowledge of SAP SD Module is a crucial asset.
• Strong analytic and communication skills, ability to work in international project setup as a team player, including virtual collaboration and tight deadlines
• Ability to act as functional lead for local project members in your stream.
• English is a must, German and or other European languages of advantage.
• General willingness to travel

At tesa, we create adhesive solutions that improve the work, products and lives of our customers.

How we do it? At tesa, we dare to create! Therefore, we team up, we challenge ourselves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.

We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.

By applying you consent for the use of your resume for future opportunities within tesa.

If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.