Terms & Conditions

Here you will find terms and conditions for industrial customers and the sales and payment conditions for consumer trade Partners.

Website Terms and Conditions

  1. Introduction

Please read these provisions carefully before using the Tesa Tapes India website. By using the www.tesa.in website, you signify our agreement to be bound by these conditions. When you use any current or future Tesa Tapes product and/or service, you will also be subject to the terms, guidelines and conditions applicable to such product and/or service ("T&C"). To the extent any provisions of this page are inconsistent with such T&C, the T&C will supersede. The provisions on this page constitute an electronic record generated by a computer system and does not require any physical or digital signatures.

2.  Privacy

Please review our Privacy Policy, which also governs your visit to www.tesa.in. The Personal Information / Sensitive Personal Information provided to us by you during the course of usage of this website will be treated as confidential and in accordance with the Privacy Policy. If you object to your information being transferred or used, please do not use this website.


3.  Updating of these conditions of use

Due to constant technical and legal innovations, we must amend or update these provisions from time to time. Please check each time before you use or visit our website when the last version of the conditions was posted on the website. The most recent post was in May 2017.


4.  Trademarks

tesa and other marks indicated on our website are trademarks or registered trademarks of the tesa group, in the European Union and/or other jurisdictions. tesa's graphics, logos, page headers, button icons, scripts and service names are the trademarks belonging to the tesa group. tesa's trademarks cannot be used in connection with any product or service that is not tesa group`s, in any manner that is likely to cause confusion among customers, or in any other manner.


5.  Copyright and other protective rights

All the contents of our website, including the texts, images, graphic representations, audio and video files are our property (unless disclosed otherwise) and shall not be reproduced, changed, transmitted, reused, appropriated, utilised or in any other way, without our prior written approval. Please note that an infringement of our copyright or any other protective rights may lead to civil or criminal proceedings being initiated against you.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) cannot be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without our prior written consent.


6.  Liability and Indemnity

You acknowledge and undertake that you are accessing this website at your own risk and are using your best and prudent judgment before entering into any transaction, relying on the contents of this website. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products/services listed or displayed or the content (including product or pricing information and/or specifications) on this website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products/services based on your reliance on this website.

You shall indemnify and hold harmless Tesa Tapes (India) Private Limited, its holding company, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these provisions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release Tesa Tapes (India) Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

This website could contain links to websites of other suppliers and we give no guarantee and disclaim all liability for any possible illegal content or other legal infringements found on the websites of external suppliers.


7.  Access

We will do our utmost to ensure that availability of this website will be uninterrupted and that transmissions will be error-free. However, this cannot be guaranteed.

Also, your access to this website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice.

We will attempt to limit the frequency and duration of any such suspension or restriction.


8.  Cookies

When you visit our website, our mobile sites or mobile applications, we may collect information using cookies. This information may be used to provide you with a more personalised service and so we can continuously improve our products and services.

Cookies are small files of numbers and letters that may be stored in a user's browser when they visit a website. When a user returns to the website, their browser sends these files back to the website, allowing personalised content to be shown on the users' screen.

We may use session cookies for the duration of your visit and persistent cookies for repeat visits to fulfill two main functions:

1. To provide you with a personalised experience

2. To use for analytical purposes

Should you decide to prevent cookies from being stored in your browser, please note that you may not be able to use some of the key features on our website. If you would like to monitor or prevent cookies from being set in your browser, you can modify your browser settings to receive notifications whenever cookies are being used or to completely block the storage of cookies. You may also delete cookies that are already stored in your browser. Where to find these settings depends on your browser. Using your browser's "Help" section, you may be able to locate these settings.

Usage of cookies by Tesa Tapes (India) Private Limited shall be governed by our Privacy Policy.


9.  Communication

When you visit www.tesa.in or send e-mails to us, you are communicating with us electronically. You may be required to provide a valid phone number while connecting with us. We may communicate with you by e-mail, SMS, phone call or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or inquiries placed through this website.


10.  Events beyond control

We will not be held responsible for any delay or failure to comply with our obligations under these provisions if the delay or failure arises from any cause which is beyond our reasonable control.


11.  Waiver

If you breach these provisions and we take no action, we shall still be entitled to use our rights and remedies in any other situation where you breach these provisions.


12.  Laws

These provisions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Navi Mumbai.


13.  Arbitration

All disputes, claims, suits and actions arising out of these provisions (or its validity) will be decided by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The venue of arbitration shall be Navi Mumbai. Any award made in such arbitration shall be final and binding upon all parties concerned.


14.  Amendments

We reserve the right to make changes to our website, policies, and these provisions at any time. You will be subject to the policies and provisions in force at the time that you use the website. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that provisions shall be deemed severable and will not affect the validity and enforceability of any remaining provisions.

Read more