Credit Manager, Cluster North

This role can be based in Hilversum (Netherlands), Lieusaint (France), Brussels (Belgium) or Allerød (Denmark)

Purpose of the position

Manage a team of Credit Specialists across Cluster North (UK, Nordics, Belgium, Netherlands and France) and take ownership of the team’s performance. Ensure credit management and cash collection in the assigned area according to the Group Credit Policy in close collaboration with internal Shared Service Center Accounting (SSC), Customer Service, and Sales.

Core accountabilities

• Lead the team of Credit Specialists

• Coordinate the credit management activities within the cluster

• Take ownership of the team’s performance and outcome

• Responsible for customer credit related decisions according to the authorization catalogue

• Enforcing compliance with internal and external rules and regulations (e.g., Group Credit Policy) via internal stakeholders

• Drive improvement of credit related KPIs (e.g., DSO, overdue ratio, blocked order ratio, digital order ratio, process lead time)

• Perform accounts receivables related reporting on a regular basis (DSO responsibility)

• Perform accounts receivables adjustments (bad debt)

• Perform Credit Specialists’ tasks for a defined area of responsibility to support the team (including dunning, master data maintenance, blocked order release, credit limit evaluation)

• Monitor legal actions to resolve collection issues

• Bacherlor degree or equivalent knowledge

• 5+ years of relevant working experience

• Experienced in working in a multinational matrix organization

• Experienced in remote people management

• Excellent Excel skills and good knowledge in MS-Office

• Knowledge of SAP FI

• Ability to coordinate work under pressure, while maintaining high attention to detail

• Comfortable in dealing with ambiguity

• Fluent in English written and spoken (C1 level or higher)

• Fluency in French is a plus