Four people are gathered around a table in a bright office. Two are wearing lab coats, one is in a suit, and one is partially visible. They are focused on documents laid out on the table, which include diagrams labeled with tesa tape. A laptop displaying pertinent data is open nearby. (This text has been generated by AI)

Customer Solution Center

The tesa Customer Solution Center supports your company in finding the perfect tape and application solution for your individual requirements.

First-Class Tape Support: We Strive to Enhance Your Products and Optimize Your Production Processes.

tesa not only offers a broad assortment of industrial tapes, but also a comprehensive tape consultancy service that takes specific customer needs into account. Our tape application engineers consult companies with their individual requirements and support them in finding the perfect pressure-sensitive tape solution for their application cases and processes.

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The Customer Solution Center Offers These Services:

Product Recommendation

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To make industrial processes as efficient as possible, it is crucial to choose the right tape. Depending on the substrate, environmental conditions, and the method of application, tapes with very different characteristics may be required. The Customer Solution Center works closely with our Sales team to identify the key specifications of your project. Subsequently, we conduct a series of lab tests to find the perfect tape for your application.

Certification

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For many industrial processes, bonded parts and assemblies including adhesive joints need to be certified. The certifications ensure that the production process is safe and efficient and delivers an excellent final product. The Customer Solution Center supports this in two ways: We either find already-certified tapes that perfectly fit your requirements. Or we assist in the certification of a new tailor-made product for your specific project.

On-site Support

Whenever possible, our engineers will visit your production facility before recommending a tape. Many specific conditions and challenges are only visible on-site, and a perfect solution can only be found if these factors are taken into account. When the new process is implemented, our engineers will be there again to work with you and with our Sales team to fine-tune the application. And of course, they will come back whenever they are needed.

Training

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If you would like to learn more about adhesive tape solutions, we invite you to attend one of our training sessions. During the workshops, our engineers will explain the characteristics of a wide range of tapes and show you how to select the ideal solution for different applications. You can either participate in one of the regular training sessions at the tesa headquarters or you can request an individual session at your production facility.

Application Process Engineering

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For a reliable bond, correct application of the tape is essential. Its position, the pressure it is applied with, and other factors determine the durability of the connection. To ensure our tapes fulfill our clients’ high expectations, we have created specialized tools to apply them correctly, either by hand or automatically. We also analyze your production process so that the adhesive application can be integrated smoothly into your workflows.

Interested in Tape Support? Reach Out to Our Tape Experts!

A man in a white lab coat with a tesa tape label talks to another man in a suit and glasses. They appear to be in a discussion while looking at something out of the frame. The background is bright and slightly blurred. (This text has been generated by AI) — tesa Customer Solution Center offers tape support

Our Customer Solution Center experts assist companies worldwide to optimize production processes and enhance the performance and appearance of their products.

Whether you are looking for a way to replace traditional joining techniques (e.g. screws, rivets, or liquid glue) with superior tape-bonding alternatives or having problems with identifying the ideal tape for your particular application case, our tape consultants can offer the right advice and expertise. Learn from our team how efficient tape solutions can be found for all kinds of tape applications such as bonding, masking, packaging, fastening, repairing, marking, protecting, and bundling.

Use the contact form below to learn more about our tape services or to get help for your application question.